FAQs
You have Questions - We have Answers!
How do I book and pay for my event at the Oaks at Mount Carmel?
We like to meet our clients in person to sit down and assess their needs directly. Use our Contact Form to schedule a tour or ask a question. You can also call us to schedule a tour or make an inquiry.
Once we can meet your needs for an event and our Agreement is signed, a deposit is made to hold the date for your event. We accept all major credit cards, check or cash for payment.
What if I need to reschedule my event?
If you need to re-schedule your event, our friendly staff will do the best to accommodate your needs given the situation. If it can be rescheduled for a day that no other bookings exist and within 30 days of the original date, there is no charge to re-schedule. Anything outside of those parameters may incur a rescheduling fee.
What is your refund policy if I need to cancel my event?
See our Refund Policy
How long does a tour of the Oaks at Mount Carmel typically take?
Tours at the Oaks of Mount Carmel usually take 1-2 hrs, depending on availability and weather permitting to view the properties various amenities.
Check out our Pricing and Amenities for more information, or click here to Request a Tour
Will the staff be available during my event?
Yes, several members of our staff will always be present and available for you on the day of your booked event.
How accessible are the grounds during my event?
At your event, you and your guests will have full access to the Barn, Gazebo, pond and adjacent, associated areas.
What about handicapped parking and other handicap features?
We offer our handicapped guests complimentary transport to and from the Barn and Gazebo/pond areas, as well as from our designated parking areas.
Do I need insurance for my event?
Yes, we do require a certain level of insurance for your event. We typically recommend using an insurance carrier of your choosing that typically has rate packages for things like weddings, etc.
The Oaks at Mount Carmel
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